INTRODUCTION
Welcome to DigitalBark (digitalbark.in), operated by Digital Bark Trading Solutions. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
INFORMATION WE COLLECT
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register an account on our website
- Make a purchase or place an order
- Subscribe to our newsletter
- Contact us for customer support
- Participate in surveys or promotions
The personal information we collect may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through third-party payment gateways)
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of your visit
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes, including:
To process transactions: We use your personal information to process your orders, handle payments, and deliver products or services you have purchased.
To manage your account: Your information allows us to maintain and manage your user account.
To communicate with you: We may send you order confirmations, updates about your account, customer service responses, and marketing communications (with your consent).
To improve our services: We analyze usage patterns to enhance user experience and develop new features.
To ensure security: We use your information to protect against fraud, unauthorized transactions, and other illegal activities.
To comply with legal obligations: We may use your information as required by applicable laws and regulations.
THIRD-PARTY SERVICES
We work with third-party service providers to facilitate our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Payment Processors
We use the following payment gateways to process transactions:
- PhonePe: For UPI, debit/credit cards, and net banking payments
- Cashfree: For UPI, cards, net banking, and wallet payments
- Razorpay: For UPI, cards, net banking, and wallet payments
Please note that payment information is processed directly by these payment gateways. We do not store complete credit card or payment information on our servers.
Analytics and Advertising
We use analytics services, including Meta Pixel (Facebook Pixel), to understand how users interact with our website and to improve our marketing efforts. These services may collect information about your online activities over time and across different websites.
Email Service Providers
We use email service providers to send transactional emails (order confirmations, password resets) and marketing emails (with your consent).
DATA SHARING AND DISCLOSURE
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers: We share information with third-party service providers who perform services on our behalf.
- For legal compliance: We may disclose your information if required by law, court order, or government regulation.
- To protect rights: We may disclose information to protect our rights, property, or safety, or that of our users or others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our security measures include:
- Secure SSL encryption for data transmission
- Regular security audits and updates
- Access controls and authentication
- Secure payment processing through certified payment gateways
YOUR RIGHTS
You have certain rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request correction of inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information, subject to certain legal obligations.
- Objection: You can object to the processing of your personal information in certain circumstances.
- Data portability: You can request a copy of your data in a structured, machine-readable format.
- Withdraw consent: You can withdraw your consent for marketing communications at any time.
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Digital Bark Trading Solutions
D.No 4-27/1/8, Opp. Chandu Central, Road No 1,
Sri Viswe College Lane, 2 Left, Brinivasanagar Chandrampalem,
Madhurawada-530041
Email: digitalbark.in@gmail.com
Phone: 8121294955, 9494815577
Website: https://digitalbark.in